Why aren't my Firm Checklists showing up in my cases?
There's one step you might have missed.
Creating a Checklist in the Firm Checklists section allows all members of your firm to access it. However, before they appear in anyone's cases, the Checklist must be copied into your My Checklists.
Head to the Library and navigate to your Firm Checklists. Highlight the Checklist you wish to use.
And select the Copy Checklists button.
Your My Checklists folders will appear in a pop up. Select the folder you wish to copy it to and click Copy.
The Checklist will be transferred to your chosen folder in the My Checklists section and will now be available to use inside your cases.